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Traveling Smart with Oxygen

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Posted in Lung Disorders on May 31, 2007

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I read Vlady's comment and agree with most of it. However, we were faced with an untenable situation on AIR FRANCE: We had notified Air France that we would need oxygen on board when booking - 4 months before the flight. We were told, 'no problem' and to call 48 hrs before the flight for the process. Four months later, 72 hrs before the flight, - an extra day to allow enough time for all the processes to take place, we called and we were told the airline would handle everything. Two days later, 24hrs before the flight, the airline called us to inform us that we needed to PURCHASE AN EXTRA SEAT - AT THE CURRENT TICKET PRICE - i.e. last minute ticket, to the tune of $3000+... The reason? The oxygen cylinder was anchored under the seat and they could not seat anyone on that there because said passenger would not have that under-the-seat space available. When noted that we already had booked two seats (traveling with companion), we were adamantly informed WE HAD TO PURCHASE A TICKET FOR the seat they wouldn't be able to use... The ticket price was over and above what the airline was charging for the oxygen itself.

The extra expense was simply too high and unexpected. We ended up canceling our trip, loosing all our monies for our prepaid reservations - house rental, etc. and only getting our unused tickets refunded after a lot of legal involvement, eight months later (ordeal from January to August 2004).

That was a ridiculous situation. We felt that the airline was trying to cut some of its loses by charging us an arm and a leg for a seat THEY HAD EMPTY ANYWAY. If a seat is available 24hrs before the flight, what are the chances that someone would come along and buy a ticket at the very last minute???

Posted by: Melita | July 4, 2007 1:43 PM

I would like information on the newest forms of oxygen equipment and pros and cons of various methods such as Invacare Home fil, Inogen etc. Battery operated and AC/DC operated.

Posted by: Jean Bunch | September 13, 2008 11:56 AM

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